Shipping policy

Thank you for shopping with Pink Closet! Here's everything you need to know about how we get your order to you.

Order processing

Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email when your order is placed and a shipping confirmation with your tracking number as soon as it ships.

Where we ship

We currently ship within the United States.

Shipping rates and delivery times

Shipping rates are calculated at checkout based on your location and the shipping method you choose. Estimated delivery times are displayed at checkout before you complete your purchase.

Local pickup — Philadelphia, PA

Live nearby? Choose Pickup at checkout. We'll email you as soon as your order is ready, along with pickup instructions.

Tracking your order

Once your order ships, you can follow it using the tracking link in your shipping confirmation email. Tracking information may take up to 24–48 hours to update.

Address accuracy

Please double-check your shipping address before completing your order. Pink Closet is not responsible for orders shipped to an incorrect address provided at checkout. If you notice a mistake, contact us right away and we'll do our best to update it before your order ships.

Lost, stolen or delayed packages

Once a package is handed to the carrier, delivery times are outside of our control. If your tracking shows your order as delivered but you can't find it, please check with neighbors and your local post office, then contact us — we'll help you file a claim with the carrier.